The HCSC/BCBS Regional Claims Center in Tulsa is a 112,000-square-foot adaptive reuse project that transformed an abandoned Walmart into a consolidated office campus for approximately 600 employees. The conversion required a comprehensive architectural overhaul — from site and envelope to mechanical, telecommunications, and interior environment.

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The original Walmart masonry entrance was removed and replaced with a modern glass and steel entry element, anchored by a solar shade and colored plaster feature wall — establishing a civic identity for a building that previously had none. Twenty-four skylights were introduced to flood the deep retail floor plate with natural light; custom-designed skylight monitors with vertically suspended translucent plastic panels deflect solar glare while maintaining the quality of daylight throughout the workspace. Floating acoustical ceiling clouds manage noise levels and carry indirect lighting across the open floor plate.

The full scope included a new parking lot with landscape improvements, a new mechanical system, and a raised-access telecommunications management system — delivering a fully integrated, contemporary workplace from a building that had been abandoned and written off.

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The result is a warm, dynamic office environment carved from a cold, generic shell — a demonstrable example of zpd+a's ability to extract maximum value from adaptive reuse at scale.